​OPERATIONS & ADMINISTRATION MANAGER

 

Full-time | 12-month contract (with option to extend)

Salary: $90,000 + super

Start: January 2026

Location: The TOP office is in Fortitude Valley, Wynnum Fringe Festival and Augathella Spiegeltent are in Wynnum. This role will be a combination of in office, on site and remote work. 

Some evening and weekend work required during peak periods

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About Tom Oliver Productions

 

 

Tom Oliver Productions is an award-winning Brisbane-based creative company working across festivals, live events, touring productions, cultural experiences and artist management.

 

Founded and led by Australian producer and performer Tom Oliver, the company has built a strong reputation for delivering ambitious, community-connected work that balances artistic excellence with commercial viability.

 

Recent and ongoing achievements include:

 

• Gold Matilda Award recognition for excellence and leadership within Queensland’s performing arts sector

• The revival and relocation of The Augathella Spiegeltent, a historic touring venue transformed into a vibrant cultural asset

• The creation and growth of Wynnum Fringe Festival, now a significant annual event on Brisbane’s cultural calendar

• The development and delivery of multiple touring productions across Queensland and interstate

• The management of leading Australian artists, including Wes Carr, across live performance and special projects

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2026 marks a major growth phase for the company, and this role is a key part of supporting that next chapter.​

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About the Role

 

The Operations & Administration Manager plays a critical role in the day-to-day running of Tom Oliver Productions. This role exists to remove operational and administrative workload from the CEO / Artistic Director and core team, ensuring the business runs smoothly across multiple projects and that opportunities are not missed.

 

This role is the first point of contact for the organisation and works closely with senior leadership to support delivery, partnerships and growth.​

 

Key Responsibilities

 

Operations Management

 

 

• Oversee day-to-day operations across all projects

• Maintain master calendars, timelines and deadlines

• Track deliverables, milestones and follow-ups

• Coordinate contractors, suppliers and venues

• Ensure permits, insurance and compliance requirements are met

• Identify inefficiencies and implement improved systems and workflows

 

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Administration & Executive Support

 

• Manage the CEO’s inbox and calendar

• Triage communications and prioritise action

• Prepare agendas, notes and follow-ups

• Coordinate travel, meetings and schedules

• Ensure key decisions are actioned 

 

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Finance & Business Support

 

 

• Issue and track invoices

• Maintain contracts and agreements

• Support budget tracking and reporting (with CFO & Director of Partnerships oversight)

• Assist with grants, acquittals and reporting

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Communications & Front-of-House

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• Manage the general enquiries inbox

• Answer and return office phone calls

• Monitor and respond to social media DMs

• Route enquiries to the appropriate person

• Ensure all public enquiries are responded to within 24 hours

 

Social Media & Content Support (Light)

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• Schedule posts using supplied assets

• Maintain consistency across platforms during busy periods

• Update event listings and announcements

• Basic Canva edits where required

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AI & Systems

 

This role requires confidence using AI tools to:

 

• Streamline communications

• Summarise meetings and documents

• Create task lists, timelines and SOPs

• Reduce repetitive administrative work

• Improve overall workflow efficiency

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You don’t need to be technical — just practical, curious and proactive in using AI to work smarter.

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About You

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You are:

 

• An experienced operations, administration or coordination professional

• Highly organised, proactive and calm under pressure

• A confident communicator (email, phone and social media)

• Comfortable managing multiple projects simultaneously

• Familiar with Canva and social scheduling tools

• Confident using AI tools to improve efficiency

• Interested in working within arts, events or creative industries

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Working Arrangements

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• Full-time role on a 12-month contract, with option to extend

• Hybrid working arrangement (office-based and flexible remote work)

• Strong on-site presence required during peak delivery periods

• Evening and weekend availability during festivals and major events (TOIL provided)

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Why This Role Matters

 

This role is essential to:

 

• Reducing operational pressure on senior leadership

• Preventing missed opportunities

• Improving professionalism and responsiveness

• Supporting sustainable growth

• Enabling the company’s commercial goals in 2026 and beyond

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How to Apply

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Please submit a CV and short cover letter outlining your suitability for the role.

 

How to apply:

Please send a cover letter explaining why you would like to work with TOP, a CV and two references to hola@tomoliver.com.au by 5pm, Wednesday 15th of January.